Senior HR Business Partner

Job Description

Our Mission and Opportunity Early education is one of the greatest determinants of childhood outcomes, is a must for working families, and has a lasting social and economic impact. Brightwheel’s vision is to enable high quality early education for every child — by giving teachers meaningfully more time with students each day, engaging parents in the development of their kids, and supporting the small businesses that make up the backbone of the $175 billion early education market. Brightwheel is the most loved technology brand in early education globally, trusted by thousands of educators and millions of families. Our Team We are a fully remote team with employees across every time zone in the US. Our team is passionate, talented, and customer-focused. Our exceptional investor group includes Addition, Bessemer Venture Partners, Chan Zuckerberg Initiative, GGV Capital, Lowercase Capital, Emerson Collective, and Mark Cuban. We believe that everyone—from our employees to the students, teachers, and administrators we serve— should be given the opportunity to learn and thrive, whatever their background may be. We celebrate diversity in all forms because it allows our team and the communities we serve to reach their full potential and do their best work. Who You Are Brightwheel is seeking an exceptional Senior Human Resources Business Partner (HRBP) to drive department-level people strategy and serve as a trusted advisor across multiple teams. The right candidate can transition seamlessly from 1:1 coaching and employee relations to designing big picture structures and strategies. You believe that candor is kindness; you demonstrate empathy for all team members while balancing company goals. You are excited to collaboratively identify opportunities to enable high performance and help brightwheel fulfill its mission to transform early childhood education.

What You'll Do

• Build, scale and improve employee-facing processes that help teams thrive: You’ll work on projects focused on performance management, annual reviews, employee engagement, career pathing and development, workforce planning, feedback and reviews, and compensation.
• Support talent development & career pathways: You’ll work on processes like talent planning, performance calibrations, compensation to ensure we are growing and rewarding our best talent competitively.
• Coach and develop managers: Proactively partner with your managers to maintain a high-performance culture, hold their teams accountable, and operate with inclusivity.
• Be a voice for our employees: Advise and support managers and team members through a wide variety of complex employee relations situations; ensure that all voices and perspectives are heard.
• Champion and grow our culture: Track and strengthen employee engagement through monthly pulse surveys; embed our company-wide diversity, equity, and inclusion priorities to ensure strong commitment across all brightwheel teams.

Qualifications, Skills, & Abilities

• Proven experience in a business partner role in a fast-growth environment
• Ability to proactively build relationships, offer expert insight, and drive impact with your business partners; you are confident and comfortable working with senior leaders and demonstrate the ability to challenge or dissent while maintaining a strong and productive relationship
• Ability to navigate challenging employee situations and conversations with impeccable judgment; strong experience and pattern recognition in handling a wide range of HR questions and interpersonal situations
• Experience describing career pathways and building ladder levels for individual contributor and management roles
• Passion for furthering brightwheel’s commitment to diversity, equity, and inclusion in our policies, practices, and culture
• High empathy approach coupled with communication that is clear and candid, driving the right outcomes for employees and the business
• Top-notch critical thinking and root cause problem solving abilities; the ability to diagnose a cultural or management enablement issue and drive a strategy to make improvements
• Ability to independently prioritize in a fast-paced environment and manage complex process and projects end-to-end
• Outstanding verbal and written communication skills; able to write or edit critical documents from performance plans to annual reviews to employee policies and communications
• Strong mindset for continuous improvement and designing an exceptional employee experience

$90,000 - $149,000 a year Brightwheel is committed to creating a diverse and inclusive work environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Apply for this job