Manager, Identity & Access Management Operations

Job Description

Overview:

Leads a team or teams that manages identity and access services, identifies conflicts, and analyzes and implements new and modified roles across the enterprise operations. This includes onboarding, operations, privileged access, and non-user activities. Coordinates with other teams and departments to review access rights and potential risks. Works as part of a global IAM team, sharing knowledge with Australian and US teams. Drives strategic goals and support for access management processes and protocols.

About Vanguard:

Vanguard is an investment company unlike any other. It was founded by Jack Bogle in the US in 1975 on a simple but ground-breaking idea: that an investment company should handle its funds solely in the interests of its clients. Jack helped bring investing to the masses with the index fund. Index funds do not pick individual shares or bonds to beat the market. They supervise the performance of the entire market. Or as Jack put it, "Don't look for the needle in the haystack. Just buy the haystack!”. We have stood for low-cost, uncomplicated investing ever since. Over the last 45 years people have come round to our way of thinking and more than 30 million investors worldwide now trust us with their money.

Core Responsibilities

As a Identity & Access Management Operations Manager, you will;

• Hire, evaluate, and supervises crew. Provides guidance and training as necessary to develop crew. Sets performance standards, reviews performance, and makes informed compensation decisions in accordance with all applicable Human Resources policies and procedures.
• Lead the design, development, and maintenance of standard processes of organizational identity and access management solutions. Works closely with senior leadership and other IT teams to align strategies and projects with business objectives.
• Lead and oversee the implementation of changes to department policies and procedures to meet changing business needs and to achieve department objectives. Identifies opportunities for continuous improvement.
• Manage the resolution of complex, critical security-related issues elevated from team and clients.
• Provide input on the assessment of vendor solutions and during vendor implementation. Serves as trusted partner in support of contract language related to application security access concepts.
• Maintain an active understanding of, and contributes to, the broader access management and information security discipline. Serves as thought leader across the enterprise and represents Vanguard externally as a key point of contact for strategic vendors and industry partners.

What it takes:

• Proven related work experience with three years of security administration experience required. Supervisory experience preferred.
• Undergraduate degree in related field or equivalent combination of training and experience.

Vanguard’s continued dedication to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: “Do the right thing.”

We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard’s core purpose through our values.

When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard's core purpose.

Our core purpose: To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.