Consulting Engineer, MPLS, Service Provider

Job Description

Consulting Engineer – SP MPLS – G10

While reading our job description, please remember - we understand from experience that not ticking every box on the skills sections stops many from applying. You should apply if you feel you are the right person for the job and have the ability to learn and deliver results.

What You’ll Do

The Customer Experience (CX) Consulting Engineer (CE) is a technical consulting specialist role engaging with customers. The focus is to help our customers adopt the Cisco products & solutions they purchase from us that allows them to innovate and transform their business, ultimately driving growth. The role resides within the Cisco Customer Experience (CX) organization, one of Cisco’s fastest growing businesses.

Who You’ll Work With

The Consulting Engineer will collaborate with strategic customers providing the best solution for these customers, working in conjunction with other internal teams and external partners. Our CX Engineers are recognized technology experts and Cisco will help you continuously enhance your skills and expertise to lead technology and solutions!

Who You Are

You have a strong customer first mentality and experience as a network or security engineer or technician, supporting Cisco technologies & products in large scale enterprise environments.

Main Responsibilities:

• Provide Planning, Designing, Implementation and Optimization services to Cisco Advanced Services Customers around Cisco’s Service Provider Solutions
• Generate HLD, LLD, BoQ, NIP and other technical documents for project life cycle.
• Attending Customer Meetings to highlight ongoing risks and issues, technical ownership and direction of projects.
• Working as part of a cross-functional team to identify, develop, and deliver customer projects.
• Architect, lead, and implement technical project activities.
• Actively involved in the latest industry SP MPLS deployments
• Establish trusted advisor relationship with customer management and teams on SP MPLS Infrastructure areas and future technology trends.
• Participates in or leads complex SP MPLS design/implementation and migration, performance engineering or problem resolution projects.
• Solves complex, cross-functional issues that cross many technologies including MPLS, BGP, IPv4/IPv6, TE (Traffic Engineering) Segment Routing, OSPF and ISIS.
• Applies good analytic process to help bring any issue to resolution.
• Delivers migration plans, with a thorough understanding on networked applications and related dependencies.
• Ensure compliance to delivery methodology operational structure, roles & responsibilities.
• Track deliverables against the engagement schedule and support the PM track financial, resource and material requirements for the engagements.
• Guide other consultants and engineers, resolving challenges and ensuring customer success.

Desired Skills :

• CCIE SP Preferred
• Excellent ASR9K and NCS IOSXR platforms product architecture knowledge and hands on experience including MPLS, Segment Routing, BGP, OSPF and ISIS.
• Network Backbone/Service Provider and Design of routing protocols OSPF, ISIS, BGP, MPLS, QoS.
• Excellent experience in Cisco Core routers and switches devices include ASR9K, ASR1K series, NCS series, N9K, N7K, N5K and Modular Switches.
• Well experience on IOS-XR and IOS-XE.
• Familiarity with Zero Trust architectures, policies and supporting network and security technologies.
• Strong customer-facing skills.
• Excellent understanding of the industry landscape (competitors and partners).
• Solid understanding of the end-to-end IT process, including architecture, design & engineering, implementation, and operations.
• Communication skills to include conflict management, negotiation, presentation/demonstration, and written communication.
• Knowledge of native as well as third party Network management, monitoring, and provisioning tools.
• Minimum 5 years of experience in Professional Services in Service Provider.

Why Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference. Here’s how we do it: We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (30 years strong!) and only about hardware, but we’re also a software company. And a security company. An AI/Machine Learning company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box!
But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)
Day to day, we focus on the give and take. We give our best, we give our egos a break and we give of ourselves (because giving back is built into our DNA.) We take accountability, we take bold steps, and we take difference to heart. Because without diversity of thought and a commitment to equality for all, there is no moving forward.
So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Come prepared to be encouraged and inspired.