Manager, Marketing Technology

Job Description

It’s an exciting time to be at Infoblox. Named a Top 25 Cyber Security Company by The Software Report and one of Inc. magazine’s Best Workplaces for 2020, Infoblox is the leader in cloud-first networking and security services. Our solutions empower organizations to take full advantage of the cloud to deliver network experiences that are inherently simple, scalable, and reliable for everyone. Infoblox customers are among the largest enterprises in the world and include 70% of the Fortune 500, and our success depends on bright, energetic, talented people who share a passion for building the next generation of networking technologies—and having fun along the way.

We are looking for a Manager, Marketing Technology, to join our Marketing Operations team, reporting to the director of Marketing Operations. In this remote role based in the U.S. or Canada, you will lead a team of analysts and specialists who execute day-to-day tasks in Infoblox’s suite of marketing technologies. You will partner with Marketing, Sales Operations, and the IT team to support marketing automation and operations teams. As a strategic player and coach, you will work on initiatives to help build out the foundation of marketing data strategy, lead strategy, and marketing tech stack functions.

You are the ideal candidate if you are organized, detail-oriented, and enjoy learning in an evolving data-driven organization.

What you’ll do:

• Lead a team of analysts and specialists who execute day-to-day tasks in Infoblox’s suite of marketing technologies, such as adding/removing users, modifying permissions, troubleshooting access issues, system updates, and ensuring proper dataflow between systems with data health checks
• Manage day-to-day operations of lead management technology, including hands-on build work, troubleshooting, and responding to issue tickets
• Manage tech implementation projects and run the project and solution to meet business goals and objectives
• Configure systems integrations via API, webhook, or third-party application
• Partner closely with cross-functional teams to troubleshoot integration errors and sync issues and other martech problems, escalating when necessary
• Provide best practice guidance and support to campaign ops teams managers and specialists regarding systems utilization
• Build and maintain Marketo operational programs to help maintain legal compliance, data quality, marketing excellence, and operational readiness
• Work cross functionally with Marketing, Sales, and IT to drive operational changes and improve the Marketing to Sales handoff process
• Use Marketo, SFDC, and other systems to pull lists and reports for MOPS and Marketing projects
• Conduct A/B tests and other experiments to optimize marketing actions

What you’ll bring:

• 5+ years of marketing technology or marketing operations experience
• At least one year of experience leading a team of marketing specialists or analysts
• Proficiency in marketing automation and integration tools with knowledge of attribution modeling, data analysis, and marketing processes, and familiarity with monitoring tools and problem-solving methodologies
• Solid technical skills in marketing automation and CRM systems and expertise with platforms including Salesforce, Marketo, and Monday.com, Marketo certification a plus
• Applications and programming knowledge of HTML, CSS, JavaScript, SQL, and all MS Office products
• Proficiency with enrichment tools such as Zoom Info and 6sense
• Ability to collaborate effectively with cross-functional teams and explain complex technical concepts to non-technical stakeholders, including translating data into easy-to-understand reports
• Exceptional organizational and time management skills, with high attention to detail and the ability to manage multiple priorities
• Excellent written and verbal communication skills and collaboration skills
• Bachelor’s degree in computer science, marketing, engineering, or related field

What success looks like:

After six months, you will...

• Develop and govern best practices related to our marketing processes and tools, enabling the Marketing organization to leverage our tech stack efficiently
• Produce documentation for a variety of audiences pertaining to marketing technology platforms and processes

After about a year, you will...

• Develop and maintain our contact and data hygiene strategy across the Marketing technology stack
• Partner with Marketing Ops leadership own the Marketing technology roadmap
• Determine the process improvements and technology needed to set the business up for scalable growth

We’ve got you covered:
Our holistic benefits package includes coverage of your health, wealth, and wellness—as well as a great work environment, employee programs, and company culture. We offer a competitive salary and benefits package, including a 401k with company match and generous paid time off to help you balance your life. We have a strong culture and live our values every day—we believe in transparency, curiosity, respect, and above all, having fun while delighting our customers.

Speaking of a great work environment, here are just a few of the perks you may enjoy, depending on your location...

• Onsite massages, clubs, farmers market, and fitness classes
• Delicious and healthy snacks and beverages
• Electric vehicle charging stations
• Outdoor amenities, seating, and courtyard BBQ
• Dog park and pet-friendly programs
• Newly remodeled offices with state-of-the-art amenities

Why Infoblox?

We’ve created a culture that embraces diversity, equity, and inclusion and rewards innovation, curiosity, and creativity. We achieve remarkable results by working together in a supportive environment that focuses on continuous learning and embraces change. So, whether you’re a software engineer, marketing manager, customer care pro, or product specialist, you belong here, where you will have the opportunity to grow and develop your career. Check out what it’s like to be a Bloxer. We think you’ll be excited to join our team.
#LI-HH1
#LI-Remote