HR Business Partner

Job Description

Who we are: Want to make an impact? Join our pack and come work (and play!) with us. We believe everyone deserves the unconditional love of a pet—and at Rover, our mission is to make it easier to experience that love. Founded in 2011, the Rover app and website connect dog and cat parents with loving pet sitters and dog walkers in neighborhoods across the US, Canada, and Europe. We empower our community of trusted pet sitters and dog walkers to run their own pet care businesses on Rover with the tools and security of a global company to back them. Headquartered in Seattle, Washington, we work closely with our teams in Barcelona, London, San Antonio, Spokane and remote locations. We’ve got a reputation for being a great place to work, having been named among the 100 Best Companies to Work For in Seattle Business Magazine and Washington’s Best Workplaces in the Puget Sound Business Journal. We're an agile, fast-growing company, and our leadership comes from some of the world's most respected tech companies. At Rover, our furry coworkers are just as important as our human ones—and we wouldn’t have it any other way. Along with making the joys of pet parenthood more accessible, we’re committed to fostering a diverse, inclusive, and welcoming community of pet people—and that starts with our employees. Who we're looking for: Rover has seen tremendous growth and success and as we continue to expand, we are looking for an HR Business Partner I to join our People Team. The ideal candidate will be someone who is not only passionate about people, but is driven by a desire to be an accelerator of the business while fostering a welcoming and inclusive employee culture. In this role, you will be working on a team of HR Business Partners to support our people and crucial business functions for our US teams. You will be the primary point of contact on HR & Employee Relations issues to the US Frontline Operations team. This role has significant focus on day to day support of employee relations, providing guidance and coaching to employees and management. Do you have a passion and expertise in employee relations with demonstrated exposure to state and federal labor laws and regulations including when there may be intersection with leave of absences and workplace accommodations? Are you a collaborative and communicative HR professional with a focus on understanding the needs of our business while being a good listener and advocate for our employees? Are you highly accountable, responsible, detail-oriented with a bias towards action?

Your Responsibilities:

• Serve as the primary point of contact for employees seeking guidance on workplace-related concerns and conflicts, providing expert guidance and support to employees and management with employee relations, performance management, performance improvement, conflict resolution and investigations while fostering a positive and inclusive work environment.
• Partner with HR colleagues and Managers to develop, update and communicate internal documents, policies, procedures and guidelines. Communicate to employees and provide guidance on policy interpretation.
• Partner with HR colleagues on performance management programs, including review processes and career development to enhance performance and drive organizational success.
• Coach and develop managers to build capabilities in partnership with the Learning & Development programs.
• Foster employee engagement and promote a positive culture aligned with Rover values, ensuring that employees unique voices, perspectives and challenges are heard.
• Maintain compliance with federal, state and local employment, labor laws and regulations through programs, practices, policies and training. Maintain current and complete understanding of Federal and State employment laws such as (Title VII of the Civil Rights Act, FLSA, ADA & FMLA).
• Perform other miscellaneous duties as required and assigned which may include Global cross-team initiatives.
• Help us make Rover the best place our employees have ever worked.

Your Qualifications:

• 4+ years work experience in an Sr Generalist or HR Business Partner role including, performance management, change management, and employee communications
• Expert in handling employee relations issues with non-exempt populations in an operations, distribution center, call center and/or retail environment
• Experience with Leaves of Absence and Workplace Accommodations
• Experience working with remote employees
• Proven ability to build strong, trusting relationships with clients and team members in order to partner and collaborate effectively
• Empathetic, vulnerable and passionate about driving the right business outcomes
• Strong verbal and written communication skills
• Strong analytical skills. Experience using and presenting data to make decisions
• Outstanding interpersonal skills; a role model for the use of the concepts and skills we teach and exceptional commitment to our Core Values
• Experience partnering on cross-functional projects and initiatives
• Strong Project/Program Management Skills
• Ability to relate to, influence and coach employees and management
• Team building and team development capabilities
• Bachelor's Degree in Human Resources, Business or related field
• Human Resources Professional Certification preferred (e.g. PHR, SPHR, SHRM)

Benefits of working at Rover.com

• Competitive compensation
• 401k
• Company Equity
• Flexible PTO
• Competitive benefits package, including medical, dental, and vision insurance
• Commuter benefits
• Bring your dog to work (and unlimited puppy time)
• Doggy benefits, including $1000 toward adopting your first dog
• Stocked fridges, coffee, soda, and lots of treats (for humans and dogs) and free catered lunches semi-monthly
• Regular team activities performed in-person and virtually

Rover is an equal opportunity employer committed to promoting a diverse, inclusive and inventive environment with the best employees. We’re driven by seeing our people succeed and grow, and we work to ensure everyone contributes to their fullest potential. We consider all qualified applicants without regard to age, race, color, ancestry, national origin, religion, disability, protected veteran status, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable laws, regulations and ordinances. We are committed to work with you to look for reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Apply for this job