Senior Sales Operations System Administrator

Job Description

About Sentry

Bad software is everywhere, and we’re tired of it. Sentry is on a mission to help developers write better software faster, so we can get back to enjoying technology.

With more than $127 million in funding and 80,000 organizations that believe we’re on to something, we're building performance and error monitoring tools that help companies like Disney, Microsoft, and Atlassian spend less time fixing bugs and more time building products. If you like to selfishly build things that make your digital life better, come help us build the next generation of software monitoring tools.

Sentry is looking for a Senior Sales Operations Systems Administrator to join our sales team. We are looking for someone who is highly organized, with a strong analytical mindset and is interested in being a part of a rapidly growing sales organization. As a member of our revenue team, you’ll help support the ongoing evolution of all sales tools used by the revenue team including: enhancements and improvements to existing systems, evaluation and implementation of new solutions, and ongoing maintenance of existing solutions. We're looking for an individual with experience in sales operations at subscription based SaaS/B2B companies with exposure to and skills in Salesforce and other commonly integrated solutions. If you fit this description and you are someone who is excited to work in a high-volume environment while helping define key strategic and operational initiatives, we'd love to speak with you!

About the Role

• Be the primary administrator of our Salesforce instance, including developing new functionalities, and looking for new efficiencies within the system.
• Ensure all existing and new sales tools other than Salesforce, are properly integrated and implemented to meet the needs of the team.
• Partner with other teams within Sentry that also interact/integrate with our sales tools to ensure data is reliably captured and tracked.
• Be the primary administrator of Sentry’s CPQ solution, ensuring that the system is up to date with the latest product and pricing details, as well as contract/order form construction.
• Be familiar with Sentry’s order and contract flow.
• Build ad hoc reports and dashboards when needed to help teams gain a better understanding of current stats as well as predictive analytics.
• Help train and onboard new hires on all our sales tools.

You'll love this job if:

• Are a builder who can work autonomously, but loves being a part of a team, and relishes responsibility.
• Are always looking for new and better ways to improve the team and/or the organization.
• Take pride in working with a sales team in order to help them identify and close more deals.
• Thrive in a product-driven highly technical, fast paced and growing organization.
• Looking to grow and take on new challenges that will expand your professional development.
• Get a charge out of making a measurable impact on Sentry’s growth.

Qualifications

• 5+ years of sales operations experience at a subscription SaaS company
• 5+ year Salesforce administration experience required, certification is a plus
• Experience implementing and administering a CPQ solution
• Experience with the following systems also a plus: LeanData, Outreach, Gong, Marketo, ZoomInfo
• Strong analytical skills
• Experience with Looker a plus
• Demonstrated collaborative skills and ability to work well within a team environment.
• Self-motivated and a high attention to detail
• Proficient in Excel
• Sales strategy, sales operations, software industry, or management consulting experience are huge pluses
• Previous work experience with quota setting, territory design and sales forecasting cadence is a strong plus

Benefits

• Competitive salary and meaningful equity
• 100% medical, dental, and vision coverage for employees, 75% company-paid for dependents
• Monthly commuter subsidy
• 401k program
• Learning & Development stipend
• Charitable matching program
• Generous parental leave policy
• Flexible working schedule and vacation policy, work from home policy, and real work/life balance
• Catered lunches
• Company events (Hack Weeks, All Hands, quarterly social events) and friends and family events
• Relocation assistance - you are living in, or willing to relocate to the San Francisco Bay Area

COVID Vaccine Required - Reasonable Accommodations for Medical or Religious Reasons Considered

Sentry values diversity and inclusivity in our company and is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.