Lawyers & Accounts Professional Liability Product Manager

Job Description

Company Summary

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Target Openings

1

Job Description Summary

Lead and manage all aspects of the LPL and APL product lines within Travelers Bond & Specialty Insurance. Develop and communicate product line strategies, support Business Units in achieving budgeted financial results and increase market penetration.
Travelers offers a hybrid work location model that is designed to support flexibility.

Portfolio Management/Strategic Direction/Leadership:

• Manage the LPL and APL books of business within the Professional Liability Business Unit. Develop, measure and communicate product, pricing, sales and underwriting strategies to underwriters.
• Provide recommended direction to Senior Management to balance growth, risk and profitability.
• Collaborate with Underwriting, Claim, Actuarial, Legal, Regulatory and Product Development to maintain the highest standards of product profitability, marketability and regulatory compliance.
• Lead growth strategies, with Business Unit collaboration, and regularly report on and reinforce progress made to management.
• Capitalize on technology and data resources to improve understanding of key metrics that drive profitable growth.
• Develop digital strategy and monitor portfolio results.
• Focus on flow, low touch and customer ease of doing business in the appropriate customer segments.
• Lead change, diversity and inclusion across the business.
• Lead strategic initiatives in conjunction with Business Insurance to develop solutions for customers who want to purchase P&C and BSI products.

Technical:

• Develop and amend existing product, applications and endorsements along with associated underwriting strategy. Ensure that strategies are informed, clearly communicated, concise and delivered in a relatable manner, such that they are readily accessible and straightforward.
• Provide support and direction to underwriters in their decision making relative to specific accounts.
• Leverage data and analytics to make recommendations or strategic decisions.

Marketing / Communication / Customer Service:

• Capitalize on media opportunities including press releases or interview requests.
• Proactively develop and amend marketing materials, risk management services, and continuing education classes.
• Participate in producer and industry functions as a foremost Travelers, and industry, expert in the product line.

Training

• Conduct various forms of coverage, marketing and underwriting training for underwriters and agents. Leverage mass-communication technologies to effectively connect with internal and external audiences.
• Continually deliver LPL and APL product and industry updates.

Minimum Qualifications

• Minimum of 7 years of equivalent work and/or industry experience.

Job Specific Technical Skills & Competencies

• Ability to analyze issues and accounts to determine exposures and successful solutions.
• Ability to provide clear verbal and written communications and presentations.
• Work well independently while maintaining team approach and coordinated responses to current issues.

Education, Training and Experience

Minimum of 7 years insurance, legal, or claim experience with preference toward Lawyers and Accountants professional liability experience; demonstrated ability to execute, communicate and direct strategy.

Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.